FAQ
SMART CLUB CLOUD
I have forgotten my username
Your username will be in the format: firstname.surname.membershipNumber
If this doesn’t seem to work please contact frontofhouse@belfastboatclub.com to request a username reminder e-mail.
I have forgotten my password
Click on the “Forgotten password” link below the log in box. Enter your username and a temporary password will be sent to you. Please note that the password orfen goes into your junk or spam mail folder.
SPORTS CLASSES
Can I book a sports class without being a member?
Yes. Most of our tennis, squash and paddle sports classes can be booked by both members and non-member. However members will have a discounted price available to them.
Is the class booking system linked to Smart Club?
No the online tennis, squash and fitness classes booking system is not linked to smart club.
I have booked a class at reception previously. Can I log into the booking system?
No – the online class booking is new so if you have been attending coaching classes in the past you will not have an online account. The first time you book a class online you will be able to create an account which will speed up booking classes in the future.
I'm not sure what class I should book into. Who can I speak to?
If you aren’t sure what class to book in to you can contact the relevant coach below for advice before making your booking:
Junior Tennis – Ben Neal
Adult Tennis –Chris Sanlon
Squash – Josh McVeigh
Canoeing / Paddle – David Boyle
FITNESS classes
Can I attend fitness classes as a non-member?
No we do not currently allow non-members to attend fitness classes. There is a new Lifestyle membership option which provides a membership at £10 per month and then £5 per visit which includes any classes on that day. For more information please contact reception – 9066 5012